Frequently Asked Questions
In the very rare case that there is a more severe wound from a dog on dog altercation, it is SoBo protocol that both owners are notified immediately. If an incident like this occurs, both dogs are removed from the play group and checked over thoroughly by the staff for any puncture marks, scratches, etc. They are then crated individually so they can have “time out” and phone calls are made to both owners. All incidents are documented and each dog will be placed on a “watch list” to make sure the staff knows to keep a close eye on that particular dog to make sure no other incidents like that occur. We always want the highest safety for our dogs, as well as our staff. If we feel a dog is not compatible to be in the daycare setting at any time, unfortunately separation from attending SoBo may be required.
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